Privacy Policy

Last Updated: January 20, 2026

At SnnyPet, we value your privacy as much as we value your pet’s well-being. This policy explains how we collect, use, and protect your information when you visit snnypet.com or purchase the ZY-245 Smart Vision Feeder.

1. Who We Are

Our website address is: https://snnypet.com.

• Snny (The Guide): “Think of us as your partners in pet care. We only collect the information necessary to bring our smart technology into your home.”

2. Information We Collect

When you interact with our store, we collect:

• Order Information: Name, shipping address, billing address, and phone number.

• Account Details: Email address and password (if you choose to create an account in our User Academy).

• Technical Data: IP address, browser type, and cookies to ensure the website functions correctly and to prevent fraud.

3. Payments & Security

• Mark (The Guardian): “Your financial security is non-negotiable. We use industry-standard encryption to protect your data during checkout.”

• Payment Processing: All payments are processed through Airwallex. SnnyPet does not store your credit card numbers or sensitive payment credentials on our servers.

• Compliance: Our systems are designed to align with FCC standards for secure data transmission.

4. Shipping & Data Sharing

To fulfill our “No-Surprise” Promise, we must share limited data with trusted third parties:

• Logistics Partners: We share your shipping details with premium couriers (such as FedEx, UPS, or DHL) to ensure your ZY-245 arrives within the promised 7-12 business days.

• Tax & Duty Compliance: We share necessary order data with customs authorities to ensure all import duties and local taxes are pre-paid as part of your $119.00 purchase.

5. Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. If you leave a comment or log in, we use cookies to save your preferences for a smoother experience. You can manage or disable cookies through your browser settings at any time.

6. Your Rights Over Your Data

If you have an account on this site, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold, except for data we are obliged to keep for administrative, legal, or security purposes.

7. Contact Us

For any privacy-related questions or data requests, please reach out to our team:

• Email: support@snnypet.com

• Role: Our “Guardian” team will respond to your security inquiries within 48 hours.